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Frequent Questions

What is the difference between the Standard and Platinum IPTV servers?

The Standard server provides access to over 13,000 live channels and 50,000+ VOD options. The Platinum server, on the other hand, offers an upgraded experience with more than 27,000 live channels and 100,000+ VOD options, including premium content, higher resolution streams, and additional features.

Can I use multiple devices with my IPTV subscription?

For security reasons, we do not allow multiple devices to be connected simultaneously on the same IPTV subscription. This measure helps protect your account from potential hacking, which could lead to service disruptions and other issues. However, if you need to use IPTV on more than one device, you can purchase additional accounts, one for each device. We offer a discount for multiple accounts—just contact our team for more information on how to set this up.

Do both IPTV servers include sports channels?

Yes, both the Standard and Platinum IPTV servers offer a wide variety of sports channels. The Platinum server also includes additional premium sports content, pay-per-view events, and enhanced streaming quality.

Is there a free trial available for the IPTV services?

Yes, we offer a free trial for both the Standard and Platinum IPTV servers. This allows you to explore the channel lineup and test the service quality before deciding on a subscription.

What kind of VOD content is available on the Standard and Platinum servers?

The Standard server includes over 50,000 VOD options such as popular movies, TV shows, and documentaries. The Platinum server significantly expands the offering with over 100,000 VOD options, including the latest releases, exclusive series, and a broader range of genres.

Can I upgrade from the Standard server to the Platinum server?

Yes, you can upgrade from the Standard to the Platinum server, but the upgrade can only be processed once your Standard subscription has expired. Contact customer support for assistance with the upgrade process.

What internet speed do I need for smooth streaming on both servers?

A minimum internet speed of 10 Mbps is recommended for smooth streaming on both the Standard and Platinum servers. For streaming in 4K resolution on the Platinum server, a speed of 25 Mbps or higher is advisable.

How do I renew or cancel my IPTV subscription?

For renewal, our team will send you a message via email or WhatsApp with all the necessary steps and payment information. To cancel your subscription, please review our refund policy and follow the provided instructions.

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